It was an immense pleasure to see you all at Dr. Liu’s meet and greet this past weekend. We were happy with the turnout and she was very appreciative of the energy and all the questions that were asked. Patients are becoming more involved in and aware of their healthcare decision; therefore, they deserve to be well informed on where they are receiving care, and whom they are receiving it from. If you are an existing patient of Personal Physician Care or Personal Physician Care, we want to thank you for your loyalty and we look forward to continue serving your healthcare needs. If you are a new patient or are considering joining our family, we are as excited as you are and we cannot wait to build a lasting, fruitful relationship.
Again, thank you all for coming and thank you for being part of our family.
Note: If you have not signed up for our patient portal, you may request access by clicking here.
I have enjoyed caring for you and your families over the last few years. With a lot of joy, and some sadness, I am writing to let you know that unfortunately, I am leaving Personal Physician Care (”PPC”), effective March 15, 2018. This decision is solely based on personal reasons in order to work closer to home south of Fort Lauderdale. As you all know, this practice is staffed with some of the most knowledgeable and caring providers in the country. In addition to the outstanding current providers, the practice has also hired a new physician. Audrey Liu, M.D. is a Board Certified Internal Medicine Physician with over 11 years of practice. With a B.A. in Molecular Biology from Princeton University, Dr. Liu received her M.D. degree from Columbia University College of Physicians and Surgeons in 2003. In addition to her impressive Ivy League education, Dr. Liu completed her residency in 2006 at Yale-New Haven Hospital, one of the most respected programs in the nation.
Dr. Liu officially started with PPC on March 5th, 2018 and is currently accepting new patients.
HUMANA and TENET
WE CONTINUE TO ACCEPT HUMANA
I want to first thank you for your support and trust in Personal Physician Care (“PPC”) for your healthcare services. We understand that there are few other important decisions in a person’s life other than ones affecting their own health and well-being.
As many of you already know, Humana and Tenant are in nationwide negotiations for a new contract agreement. This has happened before in the past, and renegotiating contracts is a standard process in healthcare. Before making any decisions, we want to make sure you are educated about the concerns. We are hopeful that an agreement should be made soon, but until then below is some more information.
What this means for you:
- Hospital On-Call Doctor: Our physicians at Personal Physician Care are not only privileged at Delray Medical Center, but also at Boca Regional Hospital, located about 15 minutes away in Boca Raton. We also work with physicians at Bethesda and other hospital locations to ensure your transition from the hospital to your home and doctor’s office is as smooth a process as possible.
- Personal Physician Care: Nothing will change at our office. You may still see your doctor and partake in the array of ancillary services we provide for our Humana members, including our in-house lab, in-house radiology services, dermatology services, same-day emergency appointments and complimentary transportation.
- Emergency Care: Emergency care access is still accessible to all Humana members and is not impacted. Humana members can continue to receive emergency care at Delray Medical Center’s emergency rooms regardless of network status.
- Continuity of Care: You may be eligible to receive continuity of care benefits with Humana for a period of time if you need on-going treatment or already have a procedure scheduled. For questions regarding this benefit, please call the number listed on the back of your Humana Insurance Card.
Please know that we understand that the patient-physician relationship is the most important aspect of your Healthcare. At Personal Physician Care, our clinicians and staff will continue to provide the best healthcare, with the best clinical quality and health outcomes in South Florida for our Humana patients. If you would like to know more information please contact your Humana Representative or our office.